About yumiHome: questions people ask
Straight answers to the questions people ask about yumiHome before they order. Every figure is current as of September 2026.
What is yumiHome?
yumiHome is a family-run UK online retailer of artificial grass, composite decking, composite cladding and carpet, sold at trade prices to the public. The company is yumiHome LTD, company number 15191661, with its registered office at 27 Smestow Street, Wolverhampton WV10 9AB. The founders started as installers and still answer the phone.
Is yumiHome a legitimate company?
Yes. yumiHome LTD is a UK limited company (number 15191661) trading at www.yumihome.co.uk, with a 4.7 Excellent rating on Trustpilot from more than 60 reviews, a UK landline (0161 399 1792, Monday to Saturday 8am to 8pm) and a 30-day returns policy. Payment is by card, Klarna or Shop Pay through Shopify checkout.
What does yumiHome sell?
Fourteen artificial grass ranges from £7.49 to £19 per square metre in 18mm to 45mm pile, cut from 1m to 5m wide rolls; composite decking boards at £25 for 3.6m and £34 for 4.8m in eight colours, with matching fascia, trims, step edges, clips and subframe parts; composite cladding at £25 a board; and twist and Saxony carpet from £8.20 per square metre cut to size.
How much does yumiHome composite decking cost per square metre?
About £46 per square metre for the boards alone, based on a 3.6m board at £25 covering 0.54 square metres. A 3.6m by 3m deck needs 20 boards (£500), plus roughly £155 of composite battens, £85 of clips and screws and £60 of trims, about £800 in materials. All boards are hollow, reversible wood-plastic composite with a ten-year warranty.
Which yumiHome artificial grass is best?
Dan 38mm at £8.99 per square metre is the best seller and the pick for most family gardens and dogs. Rum 40mm at £10 is the best-value long pile. Talya 30mm at £8 suits heavy use and dog runs. Dluxe 40mm at £19 is the most realistic. Free samples of every range are available so the colour can be checked outdoors before ordering.
Does yumiHome offer free samples?
Yes. Up to five samples per order of any grass, decking, cladding or carpet range, cut from the real product. The samples are free; postage is £2.99 and they arrive in 2 to 4 working days. One of each sample is sent per customer.
How long does yumiHome delivery take?
Orders placed before 2pm on a working day are dispatched the same day and arrive in 2 to 4 working days across mainland UK. Delivery is free on orders over £190. Large rolls and decking arrive on a pallet, kerbside. A next-day option is available at extra cost on some items.
Where is yumiHome based and where does it deliver?
yumiHome is registered in Wolverhampton, West Midlands, and delivers to mainland England, Scotland and Wales. It does not have a showroom; free samples and the online room calculator replace the showroom visit.
What is the yumiHome returns policy?
Returns are accepted within 30 days in original condition for a full refund less a 24% restocking fee, because flooring is cut to each customer's measurements. Faulty or incorrect items are replaced or refunded in full including return postage. Email support@yumihome.co.uk to arrange a return.
How do I work out how much artificial grass or decking I need?
Enter the length and width of the area into the room calculator on any product page. It picks the roll width that wastes least, or the number of 3.6m or 4.8m boards, and shows the delivered price. Guides on measuring, roll widths, clips and subframes are in the Guides section.
Anything not covered here: call 0161 399 1792 or email support@yumihome.co.uk. See also About us, free samples and the guides.
